Source Support announced they are now able to provide same-day, on-site IT engineering services to over 80 countries around the world. “We continue to expand our global service capabilities,” said Mark Oldfield, CEO at Source Support Services, “as our customer’s continue to expand their global footprint, so do we.”
As hardware manufacturers and integrated distributors geographically expand their customer base, the need for a single-source solution for post-sales support becomes even more critical and supporting SLA compliance standards becomes far more complex. Oldfield added, “our clients don’t have to worry about meeting their SLA commitments, because we remove that concern altogether. We can be on-site and have their system repaired in less than 24 hours virtually anywhere in the world.” According to Source, they have managed well over half million systems for more than 125 hardware manufacturers globally.
Greg McKinney, Vice President, Sales and Marketing said, “By handling the post-sales support, Source Support enables customers to focus on what they do best – designing and selling world-class hardware equipment.”
Source Support Services will be exhibiting in booth 1064 at the upcoming Interop trade event in Las Vegas, May 7-9, www.interop.com.
About Source Support Services
Founded in 2001 and headquartered in Suwanee, Georgia, a northern suburb of Atlanta, Source Support provides post-sales service and support for hardware equipment manufacturers in the medical and high performance computing sectors. Source’s network of over 10,500 technicians, in more than 80 countries enables Source to provide global, same-day on-site IT engineering services. Additionally, Source Support Services’ Engineering Consulting Group provides design, implementation and ongoing support services for complex IT systems and networks. 866-777-8450