today-is-the-big-dayIn just a few minutes, on Facebook Live, I will be announcing the launch of my new company, Your Remote COO. Over the years, I have seen how inefficiently run operations have buried small and medium businesses that should be flourishing.

The goal of Your Remote COO is to help all kinds of companies, not just IT firms or MSPs, streamline their overall business through operational effectiveness with me and my team as their remote chief operating officer.

As I was planning this venture, I knew that I couldn’t do it all myself. So, like any good leader, I recruited the best people I know in their field to be part of the Your Remote COO team. Let’s introduce you to the team.

First and foremost is my lovely wife and business partner, Loree Selbst. Many people don’t know but Loree is an expert in people and process management. With over 30 years of experience working in healthcare and call center management, in both the public and private sectors of business, Loree brings an even-handed approach to the process of business operations.

Allow me to introduce you to Caroline Williams, owner of RCC Digital. Caroline is our Creative Designer and has been my go-to graphics designer for almost 10 years. Additionally, she is now my web designer. She brings talent, vision and professionalism to the team as well as to the clients we will be servicing. I believe that when it’s time to fix the problems on the inside of the business, the “outside” may need a marketing makeover as well. Caroline is our expert and now she can be yours as well.

Sales and sales management is always an issue for businesses. Your Remote COO has partnered with Jon Anderson of Sidehill Consulting to manage these efforts. Jon’s passion for attaining consistent growth for his clients has created high performance sales teams and strategies from scratch, migrated underfunded startups to bootstrapped high growth, tripled the revenue of stagnant firms in less than 2 years.

You can’t run a business today without the right technology. I am pleased to introduce my very good friend and our technology advisor, Don Schultz of Infratactix. As you may know, I have been the COO of Infratactix for the last 14 months. Don and I work so well together that Infratactix is Your Remote COO’s first client. Don is one of the smartest engineers and technical minds I have ever had the pleasure to work with in my entire career. Don can take a problem and find a solution to it that will help your business move forward without breaking the bank in the process. If your business is struggling operationally, not only will we look at your process, we will also look at your investment in and relationship with the technology that runs your business.

There you have it, the Your Remote COO team. We have you covered for business strategy and operations, client and staff engagement, creative marketing, sales and technology.

As you read this and think about your business, ask yourself one question. Do you have time to handle everything in your company or should you engage with Your Remote COO to help you perform at your very best? Just call us at 480-426-0700 and we will give you a free 1-hour consult.  You can also visit our website or click here to schedule that free 1-hour consultation meeting to discuss your needs. Even if you don’t decide to hire us, we may be able to give you some tips to help move you forward right away.

Your Remote COO will be adding staff and services over the next several months. One of those services will be an inbound call center. More details about that will be coming soon, just follow us on Twitter @YourRemoteCOO and on Facebook to stay up to date on the happenings.

Thanks for reading this blog. I hope your business continues to thrive and you find your desired level of success.

All the best,


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