Setting performance expectations for your employees is a must!

Most small business owners struggle at some point with staffing issues.  My advice to you, again based upon my own experience, is to take a proactive approach.  You simply must set performance expectations and hold your employees and YOURSELF to them. Like goals, performance expectations must be SMART.  Yes, I am harking back to the … Continue reading Setting performance expectations for your employees is a must!

Stop selling to your friends; they’re not buying from you!

The other day I had a conversation with someone who recently went into business for himself after working for a large global firm for many years. He told me he planned to reach out to his network of contacts he had sold to while working for his former consulting company in order to generate sales … Continue reading Stop selling to your friends; they’re not buying from you!