Happy SuperBowl Sunday. Today is America's day of over indulging. Trust me, I know from experience. But not anymore, I am on the path of minimalizing my life. Minimalizing my life is not an easy one. There have been some personal struggles like selling my truck last weekend. But once the things are gone the … Continue reading Do you know who your real friends are?
If you read my blog on Monday, you now know that I am making some changes in my life. I like to say that there is no better time than the present to make a change, so I did. The first change is… I sold my truck. That’s right, this last Sunday I sold my … Continue reading I got a new car…it’s an Uber!
This past weekend I went to Dallas to visit my best friend Stephen, who has been going through a difficult time. I felt strongly that I needed to go out and be with my friend, it’s just way I am. This weekend was about 2 friends spending time together, taking in a Dallas Stars hockey … Continue reading Changing my life, cost me $95.99
As with all good things that come to an end, I am officially announcing the end of operations for Stuart Selbst Consulting LLC. For the last 5 years of having this company, I have worked and consulted with both MSPs and VARs and have enjoyed many great successes. Naturally, this comes with some sadness but … Continue reading That’s All Folks!
It has been a while since I’ve published a blog post. But, in my defense, I haven’t had anything new to talk about that I was passionate enough to rant, I mean write about. However, I do now. You may find the topic of this blog post shocking, “Your business is failing and you don’t … Continue reading Your business is failing and you don’t even know it
We’ve all done it. As IT professionals we’ve helped friends and family by fixing their computers. Some have even gotten paid for it. As an IT business owner, how do you feel when one of your full time employees does after hours computer repair service while getting a paycheck from you? At Stuart Selbst Consulting, … Continue reading Side work, is it a conflict of interest?
In a recent onsite I was speaking to our client’s technical supervisor. He pointed out that managing a team of technical staff is unique in that these types of employees are very artistic and creative. He made a good point as this presents unique challenges in successfully managing these types of employees. Generally, managing people … Continue reading Managing Technical Staff
Last month Stuart Selbst Consulting celebrated our 4 year anniversary in business. After 2 years consulting with MSPs through other firms I started coaching MSPs on my own in 2009. This year, I brought Loree on to help our partners with customer service, people management and internal operational processes. I decided to write this post … Continue reading Business tenure; does it really mean anything?
Time management – people have been talking about it for years. Some have made a living teaching it to others. There are many ways to approach it but most of them leave you feeling more stressed than you were before. Here are some simple suggestions that will help you use your time more effectively. 1. … Continue reading Time Management
Over the last few months we’ve been blogging about customer service and making your company memorable. To offer world-class customer service, you need to have a rock solid process. In the technology business, we are well aware of the troubleshooting processes, there is typically a place where the technician will start to resolve a client’s … Continue reading The importance of workflow process